Privacy policy
Last updated 12 November 2026
Who we are
[LEGAL BUSINESS NAME], [REGISTERED ADDRESS], runs this website and is responsible for your personal data, in line with India's Digital Personal Data Protection Act, 2023.
What we collect
- Order details: your name, mobile number, email address (if you give it) and delivery address.
- Payment status: Razorpay tells us whether a payment succeeded. We never receive your card, UPI or bank details.
- Site usage: pages viewed and actions taken, collected through cookies and the Meta Pixel.
Why we use it
- To process, deliver and support your order.
- To send order and delivery updates.
- To keep tax and accounting records.
- To measure and improve our ads on Instagram and Facebook.
Who we share it with
- Courier partners, to deliver your order.
- Razorpay, to process your payment.
- Meta, to measure our ads. Your email and phone number are scrambled (hashed) before they are sent.
- Our hosting and software providers, who store data on our behalf.
- Authorities, when the law requires it.
We never sell your personal data.
How long we keep it
We keep order records for as long as tax and accounting laws require, and other data only as long as we need it for the purposes above.
Cookies
We use cookies and the Meta Pixel to understand how people find and use our site. You can block or delete cookies in your browser settings; the shop still works without them.
Your rights
You can ask us to show you, correct, update or delete your personal data, or withdraw your consent, by writing to [SUPPORT EMAIL]. We may need to keep some order records where the law requires it.
Grievance officer
If you have a complaint about how we handle your data, contact our grievance officer: [NAME], [SUPPORT EMAIL], [REGISTERED ADDRESS].
Security
We protect your data with secure connections and limited access. No system is perfectly secure, but we take reasonable steps to keep your data safe.
Changes to this policy
We may update this policy. The date at the top shows when it last changed.