Returns, refunds and cancellations

Last updated 12 November 2026

Return or exchange within 7 days

Changed your mind, or need another size or colour? You can return or exchange your pair within 7 days of delivery.

What we accept

• Pairs that are unworn outdoors, clean and undamaged.
• Returned in the original box or bag, with the insert card.

We can't accept pairs that have been worn outside, washed, or damaged through use.

How to start a return or exchange

1. Email [SUPPORT EMAIL] or message [SUPPORT PHONE / WHATSAPP] within 7 days of delivery.
2. Include your order number, and whether you want a refund or an exchange.
3. We'll arrange a pickup where available, or share our return address.

[Return pickup cost: free, or ₹__ deducted from the refund]

Refunds

We check returned pairs within [2] business days of receiving them. Once approved, we refund the full product amount to your original payment method within [5–7] business days. Your bank may take a few more days to show it.

Exchanges

We send your new size or colour once we receive the original pair. If it's out of stock, we refund you instead.

Damaged, faulty or wrong item

Tell us within 48 hours of delivery at [SUPPORT EMAIL], with photos. We'll replace the pair or refund you in full, including any pickup cost.

Cancelling an order

You can cancel any time before your order ships, and we refund you in full within [5–7] business days. Once it has shipped, please wait for delivery and start a return.